These Cancellation and Return Terms apply to industrial robot grippers and gripping systems sold through the www.yclamp.com.tr website, operated by CNC \u0130LER\u0130 TEKNOLOJ\u0130 VE T\u0130CARET ANON\u0130M \u015e\u0130RKET\u0130 (\u201cSeller\u201d).
By placing an order, the customer is deemed to have accepted these terms and conditions.<\/p>\n
The customer can cancel their order before it is shipped.<\/p>\n<\/li>\n
To cancel an order, you must contact the Seller at info@yclamp.com.tr or (0212) 786 62 00.<\/p>\n<\/li>\n
Orders that have been shipped cannot be canceled; the return process applies.<\/p>\n<\/li>\n<\/ul>\n
Pursuant to the Consumer Protection Law No. 6502:<\/p>\n
The consumer may exercise the right of withdrawal within 14 days of receiving the product, without having to provide any reason.<\/p>\n<\/li>\n
To exercise the right of withdrawal, written notice must be provided to the Seller within this period.<\/p>\n<\/li>\n<\/ul>\n
The right of withdrawal cannot be exercised for the following products:<\/p>\n
Custom-built or customized gripper systems<\/p>\n<\/li>\n
Products with custom dimensions, connection types, or software integration<\/p>\n<\/li>\n
Industrial equipment that has been assembled, used, or tested<\/p>\n<\/li>\n
Products that cannot be resold for hygiene or safety reasons<\/p>\n<\/li>\n<\/ul>\n
The right of withdrawal does not apply to purchases made for commercial purposes (if the invoice is issued in the company's name).<\/p>\n<\/li>\n
Returns and cancellations for B2B orders are subject entirely to the Seller\u2019s approval.<\/p>\n<\/li>\n<\/ul>\n
The following conditions apply to products to be returned:<\/p>\n
The product must be in its original packaging, complete, and undamaged<\/p>\n<\/li>\n
It must be unused, unassembled, and in resalable condition<\/p>\n<\/li>\n
All accessories, fasteners, and documentation must be shipped in full<\/p>\n<\/li>\n<\/ul>\n
\nNot:<\/strong> Returns may be denied following a technical inspection of industrial products.<\/p>\n<\/blockquote>\n
\n6. Return Process<\/h2>\n
\n
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A return request is submitted to the Seller in writing<\/p>\n<\/li>\n
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Approved by the seller<\/p>\n<\/li>\n
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The product will be shipped to the specified address<\/p>\n<\/li>\n
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The product undergoes a technical inspection<\/p>\n<\/li>\n
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If approved, the return process will be completed<\/p>\n<\/li>\n<\/ol>\n
\n7. Return Shipping Fee<\/h2>\n
\n
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For returns made under the right of withdrawal, the shipping cost is the responsibility of the recipient.<\/p>\n<\/li>\n
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For defective or faulty products, the shipping cost is covered by the Seller<\/p>\n<\/li>\n<\/ul>\n
\n8. Refund<\/h2>\n
\n
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Once the return is approved, the product amount will be refunded within 14 days via the original payment method<\/p>\n<\/li>\n
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The Seller is not responsible for delays caused by banks or payment institutions<\/p>\n<\/li>\n<\/ul>\n
\n9. Defective \/ Faulty Products<\/h2>\n
\n
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Products that are damaged or have manufacturing defects upon delivery must be reported within 7 days<\/p>\n<\/li>\n
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If a defect is identified as a result of the technical inspection, the item will be repaired, replaced, or refunded.<\/p>\n<\/li>\n<\/ul>\n
\n10. Competent Court<\/h2>\n
In the event of any disputes arising from this agreement, the Consumer Arbitration Boards and the Courts of Istanbul shall have jurisdiction within the monetary limits set by the Ministry of Trade of the Republic of Turkey.<\/p>","protected":false},"excerpt":{"rendered":"
\u0130PTAL, \u0130ADE VE CAYMA HAKKI \u015eARTLARI 1. Genel Bu \u0130ptal ve \u0130ade \u015eartlar\u0131,\u00a0 CNC \u0130LER\u0130 TEKNOLOJ\u0130 VE T\u0130CARET ANON\u0130M \u015e\u0130RKET\u0130 (\u201cSat\u0131c\u0131\u201d) taraf\u0131ndan i\u015fletilen www.yclamp.com.tr\u00a0internet sitesi \u00fczerinden sat\u0131\u015f\u0131 yap\u0131lan end\u00fcstriyel robot<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-7344","page","type-page","status-publish","hentry"],"acf":[],"permalink_manager":null,"_links":{"self":[{"href":"https:\/\/www.yclamp.com.tr\/en\/wp-json\/wp\/v2\/pages\/7344","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.yclamp.com.tr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.yclamp.com.tr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.yclamp.com.tr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yclamp.com.tr\/en\/wp-json\/wp\/v2\/comments?post=7344"}],"version-history":[{"count":2,"href":"https:\/\/www.yclamp.com.tr\/en\/wp-json\/wp\/v2\/pages\/7344\/revisions"}],"predecessor-version":[{"id":8599,"href":"https:\/\/www.yclamp.com.tr\/en\/wp-json\/wp\/v2\/pages\/7344\/revisions\/8599"}],"wp:attachment":[{"href":"https:\/\/www.yclamp.com.tr\/en\/wp-json\/wp\/v2\/media?parent=7344"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}